Privacy Policy – Billion Cargo

Effective Date: 3 May 2026

Billion Cargo (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect and process the following personal information:

Information you provide directly

• Name
• Email address
• Phone number
• Any information submitted through our contact forms

Information collected automatically

• IP address
• Browser type and device information
• Website usage data via analytics tools (such as Google Analytics)

2. How We Use Your Information

We use your information to:

• Respond to enquiries submitted via our website
• Communicate with you via email, phone, or WhatsApp
• Provide logistics and service-related information
• Improve our website and user experience
• Conduct marketing and retargeting campaigns

3. Marketing and Retargeting

We may use your data for marketing purposes, including:

• Contacting you after an enquiry
• Showing you relevant ads on platforms such as Facebook, Instagram, and Google (retargeting)

You can opt out of marketing communications at any time.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyse website traffic (Google Analytics)
• Improve website performance
• Support advertising and retargeting efforts

You can control cookie settings through your browser.

5. Sharing of Information

We do not sell your personal information.

We may share your information with:

• Service providers (e.g. analytics and advertising platforms)
• Technology partners assisting with website and marketing services

All third parties are required to protect your information.

6. Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

7. Your Rights

In terms of applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your information
• Object to the processing of your data for marketing purposes

To exercise these rights, please contact us at:
info@billioncompany.co.za

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Billion Cargo
Email: info@billioncompany.co.za